Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
There is now an "inactive" field to flag staff or customers who will no longer be associated with new requests. Added an Archive/Purge capability and the option to open archive files. Added customer address to the work order. New more powerful search.
Request Commander Request Commander - trouble ticketing system for tracking user requests.
Allows you to process user requests on-the-fly and store their conveniently.
Features: collecting users information; generating reports; reminder; sending email.
Alpha-NET 'Diet Tracker' 1.0 'Diet Tracker' Software is a great tool to compose, record and control your meals. 'Diet Tracker' is an indispensable and irreplaceable for those who use the diet models based on the meals control with regard to such parameters as: protein, fat, carbohydrates, calories, carbohydrate exchange.
WorkRoll Bug Tracker and Feedback Mgr. Web-based bug tracker with Windows installer. Installation, config, admin, and general use are fully web-based. Filtering, softing, file attachments, tiered authentication, collection of feedback from external (non-registered) users via the web.
Weight Loss Tracker The Weight Loss tracker is a free, easy-to-use method of keeping track of your caloric intake on a day-to-day basis. The program can be added to your web site as for added functionality, and to increase the number of return visitors your site gets.
IP Overtime Tracker IP OT Tracker allows you to quickly and easily track your overtime. Use it to record your overtime and generate reports on demand. Never miss out on getting paid for your overtime again.
Hillyheights IP Tracker The Hillyheights IP-address tracker is useful when you have a fixed IP-address, and you need to track the IP-addresses of other computers.
A-Ware 2000 A-Ware 2000 is the share-ware author's total solution for customer tracking, software/program tracking, mass emailing and key-generation. Replace 6 software programs that you use now: Mail-Merge, Customer spreadsheet/database, knowledge Base, etc.
Mail Tracker 1.0 Mail tracker is a handy utility designed for Outlook Express users, which sits in the tray and notifies you when the new e-mail arrives. It doesn't require any setup and works straight out of the box. While Outlook Express already has "You have new e-mail" tray icon, it doesn't provide any information about incoming message. That proves to be distracting when there are many incoming e-mails, and that's why we have created Mail Tracker.
